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Our Services
 
Strategy Global Marketing & Sales Talent & HR Services Organisation & Transformation Outsourcing Integration & Transition Strategic IT
 
Strategy
Our business strategy practice works with a diverse portfolio of clients on growth initiatives and improving enterprise value. We work collaboratively, bringing innovative thinking, strong facilitation skills, proven strategic frameworks, and implementation skills to help our clients make their strategic planning goals a reality. We work with a wide variety of companies to support their growth strategy, through internal innovation, acquisitions, or both. We also support strategic transformation within specific functional areas, often as a first step in our broader service line efforts.

IMGV combine qualitative and quantitative analysis to generate recommendations and, when requested, build a roadmap that details how they can be best implemented in the context of the client environment.

We also help corporations with strategic planning by identifying key links between the operational realities of their business and the dynamics of their particular industry.
 
Global Marketing & Sales
IMGV supports companies in all industries in staying ahead of new market developments, capturing new opportunities, and shaping markets. We work collaboratively with our clients to drive transformative change and profitable growth�while ensuring sustainable business success.

Borders are disappearing, economies remain precarious and labour has become increasingly mobile. In this environment, how do you oversee a global workforce, programs and systems and maintain appropriate business practices in each country where you have operations?

Our International MarketingConsulting Group (IMCG) is the largest team in the industry focused specifically on managing multinational challenges. Together, the IMCG and our local teams work seamlessly with your headquarters to manage people and financial issues consistently and efficiently across your global operation. In addition to our technical capabilities, we know how to respond to the complexity and risk that come with working in different languages and cultures, with varying local requirements and changing legislation.
 
 
Talent & HR Services
The war for talent doesn�t stop during a downturn � it gets worse. Forward-thinking organizations use innovative talent-management approaches to gain a competitive advantage, to help them ride out the downturn and create a strong platform for recovery and growth. Talent Management is a set of interwoven processes to attract, develop, retain, and engage the best people. Your people � the lifeblood of your organization � drive performance and results for your business. Our talent business enables your talent business.

IMGV talent management framework � or talent wheel � illustrates our holistic view of how various components influence one another when we look at how to best manage the talent within an organization. It depicts our belief that business strategy and talent capability work together to drive performance. It also shows how successful planning, deployment, and engagement can lead to more effective service delivery. Using a tailored combination of improved HR processes, increased business intelligence, and the right technology, we can help you get to where you want to be.

 
Talent Planning
Failing to plan is planning to fail. Instead of testing this theory on your organization�s most valuable assets � your people � let Buck help you develop your strategic talent plan so you�re always positioned with the right information to make the best decisions for your business.
Solutions

Human capital strategy : Develop an HR strategy that is driven by your organization�s overall business strategy. Based on the HR goals, design and implement a governance structure, a talent management approach, an HR delivery service model and meaningful metrics.
Workforce planning: Provide strategic and operational workforce planning and management to maintain a workforce that supports the current needs and priorities of your organization�s leadership as well as be proactive in supporting future business goals. Determine how to reorganize, align, and create efficiencies in your workforce through metrics including size, skills, location, motivation, and price to make sure you spend your budget on the right people at the right time.

High performer profile and measurement : Define and isolate the specific factors that make your top performers excel, use these results to create a high performer profile, and quantify the expense and effectiveness of your organization�s efforts to optimize high performers.
Vendor selection, management, and oversight: Improve the quality of your vendor relationships by building on your vendor�s strengths, identifying areas for improvement and establishing and maintaining a framework for oversight and management that supports your HR programs and service delivery.
 
 
Talent Engagement
Basic economics tell us that productivity is measured in output per worker and output per hour. You don�t have to be an economics guru to know increased output from your workforce means happy, engaged players who drive revenue. We can help you increase the productivity of your workforce through increased engagement, retention, and overall health.

SOLUTIONS
HR portals: Establish a flexible platform that provides sophisticated user functionality and covers all audiences and purposes. Incorporate new and existing self-service tools to help drive desired workforce behaviours.
Talent pro@Work�: Deliver highly targeted messages, personal data, and educational content to your workforce in the medium preferred by each end user. At the same time, reduce your administrative burden by streamlining the management and maintenance of HR communication and automating manual processes.

Recommendation engines: Improve HR, manager, and employee productivity by providing the information and tools needed to promote greater self-service through data and social-based recommendations.
Decision support: Develop systems that help your workforce make better decisions about their careers with streamlined data aggregation and information sharing.

Training: Design structured onsite, classroom, one-on-one, and online training that aligns employee education programs with change management initiatives and your organization�s objectives to ensure commitment and adoption.
 
 
Talent Deployment
We've developed a number of resources for you as you consider how to keep your people engaged. Business units may be increasing headcount, leadership may be under pressure to optimize the workforce, or reorganization may be underway. There�s no reason why your HR team shouldn�t be running like a well-oiled machine to support these activities. Buck can ensure you minimize costs with reduced day-to-day administration efforts, informed decision support, and increased self-service.

SOLUTIONS
HR process and program design:
Transform your HR team into a high-performance, results-driven organization through benchmarking, process improvement and program assessment and design.

Change management: Ensure change �sticks� by applying an art lens to change � assessing your change readiness and stakeholder impact � and a science lens to change � developing a phased plan, providing the right communications and tools at precisely the right times and continuously measuring the results.

Career pathing: Create a job and role structure that aligns with your performance management objectives and develop self-assessment processes for your employees

Employee lifecycle services: Design on-boarding processes and technology solutions that drive increased acculturation, acceptance, retention and off-boarding solutions that ensure smooth redeployment and separation experiences.
 
 
Organisation & Transformation
IMGV helps organizations across most industries evaluate and address the people-related costs, risks and challenges of corporate transactions, from due diligence through full integration. We draw on our global expertise in communication and change, talent management, reward strategy and design, leadership, culture and project management. Our insurance consulting business, which specializes in transactions for the industry, draws on our deep industry knowledge and quantitative expertise, with a focus on raising capital, due diligence and restructuring. We collaborate seamlessly with other M&A advisors � including bankers, lawyers, accountants and tax experts � analyzing every aspect of a transaction to provide essential data, insights and perspective for decision making and execution.
 
Outsourcing Integration & Transition
INTEGRATION
The dynamics in today�s fast-paced industries are changing the scope of design outsourcing and contract manufacturing in a way that enables every participant to focus on its core competencies to achieve the fastest design and development cycles possible while optimizing resources, assuring maximum yields, and assuring product quality.

The next generation in industry capabilities is driving an unprecedented convergence in both human Capital and technologies and, by necessity, changing the way we view traditional ways of doing business. With the innovations in technology, increasing bandwidth, specialized manpower requirements and ever-changing business models, it's no longer enough for one company�no matter how large or small�to come up with a great idea, develop and prove every aspect of the design, set up manufacturing processes or service lines . While some of these outsourcing firms specialize in assistance, more and more of them are realizing the benefit of having an outsourcing team that can help to optimize the entire process.

We at IMGV develop an equilibrium model in which the organization of firms is endogenous. Differentiated products & services can be produced either by vertically integrated firms or by pairs of specialized companies. Production of each variety of consumers requires a specialized component. Vertically integrated firms can produce services they need, but they face a relatively high cost of governance. Specialized firms can produce at lower cost, but search for partners is costly, and input suppliers face a potential holdup problem. We study the determinants of the equilibrium mode of organization when inputs are fully or partially specialized. We then discuss the conditions for the existence of equilibrium with pervasive vertical integration & the conditions for the existence of one with pervasive outsourcing. We begin with a simple version of our model. In the simplified model, intermediate inputs are fully tailored by the IMGV executive team to a particular product or service line. There are many benefits to moving beyond the basic in sourcing, out-tasking or outsourcing of service including design & manufacturing to an integrated management model.
 
 
TRANSITION
Transition management is a key aspect of the process of outsourcing. Transition management should be priced and form a part of the agreement between the outsourcer and the purchaser and appear as a schedule to the agreement as new services. IMGV helps organisation in planning and implementation of those new services.

Our specialised team nurtures the outsourcer from the starting point for detailed planning of transition activities that will be the approach outlined by the outsourcer in its proposal. It is likely that further discussions will be required with the outsourcer to confirm the details and fully document the plan prior to inclusion in the agreement. Our professionals understand that a different transition approach may be required in the case of a new service provision arrangement as compared with the transition from a purchaser provided service.

A further issue will be the redeployment or other options for existing staff. This area is often overlooked by the purchaser and is an area that can cause problems long after an agreement to outsource is signed. Redeployment should be seen as part of the transition costs as it may involve severance payments and possible Employment Court settlements if not handled correctly.

The outsource decision can have an adverse impact on the morale and productivity of in-house employees due to the worry of job loss and the possibility that the best people will start looking for other jobs. The purchaser�s staff may be reluctant to work for the outsourcer and resign, taking valuable institutional knowledge with them. It will be critical for business continuity to be maintained during the period between the time outsourcing is announced and implemented.
The purchaser and the outsourcer should have a strategy and plan for communicating with affected staff and existing service organizations. This strategy may also need to include a media plan that would seek to keep the public properly informed to protect the purchaser�s brand and/or image. We believe that Training of the outsourcer�s staff will also need to be considered in the transition period.

The extent to which training of these staff is required may depend on :
  � The scope of the services being established
  � Any transfer of the purchaser�s staff to the outsourcer.

Who owns any assets associated with the outsourced service needs to be established. If the outsourcer is taking over existing assets from the purchaser, there may be a requirement to formally accept these against a checklist of criteria agreed with the purchaser. The acceptance process will also include the purchaser monitoring the service delivery for a specified amount of time, or a testing of all key procedures by the purchaser�s staff. The purchaser must make the outsourcer aware of the existence of third party contracts that may impact the way service is delivered.
IMGV ensures that once the purchaser is satisfied that the appropriate standards are complied with and that the service performance has reached the required levels, transition is complete & the outsource service can be formally accepted.
 
 
 
Strategic IT
We at IMGV Technology division aim to provide strategic benefit to the customer with every technology solution that we implement. To achieve this aim, in consultation with the client we sketch a picture of the desired outcome. We then begin to piece together the technology puzzle, making sure that every piece fits as it should. Throughout the building process, we are mindful of the fact that the completed picture must deliver direct strategic benefit to the customer.

IMGV Strategic IT Solutions creates affordable, customized business technology strategies that solve problems, enhance profits and enable work to flow quickly, flexibly and securely. By taking advantage of the latest technologies, Strategic Solutions can work with you to craft a solution that combines all elements necessary to drive & support your business.

We leverage "big business" experience, designs and relationships to provide comprehensive, cost-effective services that are targeted to fill your needs. Our solutions allow businesses - large and small - to benefit from the latest technological trends to improve communications, increase sales, and be superior to the competition.
Our purpose is to deliver significant return on investment for our clients. We do this by leveraging our unparalleled combination of experience, creativity, and talent. With Strategic IT Solutions, you have confidence knowing that experts are managing your technology needs, and all of your services will be available when you need them. Simply said, we invest in technology so you don't have to.